ARYZ Help Centre

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Articles

Answers, written plainly.

Getting started

How long does onboarding take?

About 5 minutes for the essentials. ARYZ reads your website and public profiles to draft your Business DNA — brand voice, audience, services and channels — then you review and confirm it.

Do I need to connect accounts to try ARYZ?

No. You can explore Business DNA, the Content Engine and the Brand Library without connecting anything. Connect Google or Meta later to enable publishing and results tracking.

Can my agency manage multiple clients?

Yes. ARYZ is multi-tenant by design — every workspace is fully isolated, with per-client credits and separate reporting.

Company Brain

What is the Company Brain?

The Company Brain is a single source of truth for your workspace — brand voice, offers, audiences, distribution channels, competitors and performance patterns. Every AI feature reads from it so output stays consistent.

How do I improve Company Brain completeness?

Open the Company Brain and work through the sections flagged as incomplete. The more accurate the services, areas and tone, the more usable the AI output becomes.

Can I correct something ARYZ got wrong?

Yes. Every field is editable and your edits take priority over anything ARYZ inferred automatically.

Content and images

How does ARYZ keep content on-brand?

Content is generated against your approved brand context and brand assets. Images can be produced in Strict Brand Mode, which validates output against your Brand Library before it can be used.

Can I edit AI drafts before publishing?

Always. Drafts are proposals — you can rewrite, approve or discard them, and nothing publishes without a person confirming it.

Why was an image rejected?

In Strict Brand Mode, images that fail brand validation are rejected automatically. The rejection reason is shown so you can adjust the prompt or brand assets.

Publishing and integrations

Which platforms can I publish to?

ARYZ supports publishing and engagement across major social platforms plus Google Business Profile. Available destinations depend on which accounts you have connected and the permissions granted.

Why did my post fail?

The most common causes are an expired connection, a missing permission on the connected account, or platform-side content restrictions. The post record shows the error returned by the platform.

Can I log a post I published manually?

Yes. Manually published posts can be recorded so they appear on the calendar alongside scheduled and strategy-driven activity.

Screenshot AI

What can I upload?

Any screenshot of a customer conversation — a comment, a review, a DM or a message thread. ARYZ extracts the enquiry details and drafts a reply in your tone.

Does it send messages automatically?

No. ARYZ prepares the reply and hands it off to WhatsApp or SMS for you to send. You stay in control of what goes out.

Leads and outreach

How are leads created?

Leads are created from captured conversations, enquiry forms and tracked interactions, with the source activity attached where it can be determined.

Can I see what produced a lead?

Where a tracking link, post or captured conversation is available, it is shown against the lead. Where the source cannot be verified, ARYZ says so rather than guessing.

Teams and permissions

How do I invite a team member?

Open the Team area of your workspace and send an invitation by email, choosing the role that matches what they need to do.

Can I require approval before publishing?

Yes. Approval routing means drafts must be reviewed by an approver before they can be scheduled or published.

Credits and billing

How do credits work?

Credits are consumed per AI action — an article draft, an image, a generated reply. Your plan includes a monthly allowance and usage is recorded in the credits dashboard.

Can I change or cancel my plan?

Yes, at any time. Downgrades take effect at the next billing cycle; upgrades apply immediately.

Where can I see what used my credits?

The usage view lists credit-consuming actions with the feature and time, so spend can be reviewed line by line.

Security and privacy

Where is my data stored?

On enterprise-grade infrastructure with encryption in transit and at rest. Connected-account tokens are encrypted before storage.

Do you train AI models on my data?

No. Your workspace content is not used to train third-party models.

Is data separated between workspaces?

Yes. Every workspace is isolated at the data layer, and access is controlled by role-based permissions.

Troubleshooting

A connection stopped working — what now?

Platform tokens expire or are revoked periodically. Reconnect the account from the integrations area and re-grant the requested permissions.

My analytics look empty.

Analytics only display data ARYZ can verify from connected accounts and tracked links. If a channel is not connected, its section will show as unavailable rather than estimated.

Ask ARYZ

Still stuck? Ask the assistant.

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